Can I contact SPLASH from outside Japan?
You may use this form to ask about a possible investigation
connected to Japan. Acceptance, location and contract conditions
are reviewed separately. Field investigations are limited to
Japan; overseas fieldwork is not available.
Does submitting the form start an investigation?
No. It does not create a contract, authorize paid work or
guarantee acceptance.
Can I write in my preferred language?
Yes. The initial message may be machine-translated into
Japanese. A human reviews a translated reply before it is sent.
Contract and report language options must be confirmed
separately.
What should I include?
State the general purpose, the Japan connection, what you
directly observed and what you want to clarify. Keep the message
non-identifying.
What should I leave out?
Do not include a third party's name, address, identity document,
password, account information, private image or sensitive
evidence.
Can I attach files?
No. This initial form does not accept attachments. Ask how
information should be provided before sending documents or
images.
How is the estimated total calculated?
Possible factors include purpose, location, staffing, working
hours, travel, equipment and reporting requirements. Request a
written estimate.
Can you guarantee evidence or a result?
No. SPLASH does not guarantee that infidelity exists, that
particular evidence will be obtained or that a court will assign
a particular evidentiary value.
How quickly will I receive a reply?
No response time is promised here. Do not use this form for an
emergency.
How are messages and translations handled?
The inquiry is sent to the operator by email and may be
delivered through LINE notification services. It may be
machine-translated for review.